If you're unable to record narration in Articulate Presenter, confirm that your PowerPoint presentation is located on your local hard drive (typically your C: drive). Working on a network drive or an external USB drive can cause erratic behavior.
If the issue persists on your local hard drive, see if you're able to record via PowerPoint:
- PowerPoint 2010 or later: Go to the Insert tab, click Audio, and choose Record Audio.
- PowerPoint 2007: Go to the Slide Show tab, and click Record Narration.
If not, it's likely there's an issue with your sound card or microphone. Make sure your sound card is working and your microphone is plugged into the correct port. You may also need to install the latest drivers for your sound card and microphone.