Articulate 360 FAQs: Studio 360

Article Last Updated Dec 02, 2016

This article applies to:

Click here for all Articulate 360 FAQs.

Articulate Studio 360 is the fastest, easiest way to create online, presentation-based courses. See these FAQs for answers to common questions about Studio 360.

What is Studio 360?

Studio 360 is a suite of authoring apps for Windows computers that includes:

  • Presenter 360: The fastest, easiest way to create online, presentation-based courses.
  • Quizmaker 360: Quickly create dynamic quizzes, surveys, drag-and-drop assessments, and more.
  • Engage 360: Create media-rich interactions for your online courses simply by filling out a form.

Take a tour of Studio 360 to learn more.

Where can I find tutorials and user guides for Studio 360?

See these video tutorials to get started, and refer to these user guides for details: Presenter 360, Quizmaker 360, Engage 360.

Be sure to check out our exclusive, online webinars in Articulate Live. It's included with your Articulate 360 subscription.

And if you have any questions, post them in E-Learning Heroes. The largest e-learning community in the world is standing by, ready to help.

What are the system requirements for Studio 360?

See this article for Studio 360 tech specs.

How do I install and update Studio 360?

We made it super simple to install and update Studio 360.

First, install the Articulate 360 desktop app and sign in with your Articulate ID email address and password.

Then, click the Install button for each app you want to install, such as Studio 360.

The Articulate 360 desktop app will notify you when updates are available. Just click the Update button for each app that has a new update.

Can I install Studio 360 on my Mac?

Mac users can install Studio 360 in Parallels Desktop, VMware Fusion, or Apple Boot Camp.

See these best practices for using Articulate software in a virtual environment:

Is there a silent installer for Studio 360?

Yes. We've prepared an MSI file and a detailed deployment guide for centrally-managed installations of Articulate 360 apps. Contact us for details.

How do I activate Studio 360?

It's easy. Just sign into the Articulate 360 desktop app with your Articulate ID email address and password.

If you have an active subscription, Studio 360 will automatically work as expected. If your subscription has expired, Studio will no longer work, but you can re-enable it by renewing your subscription.

Do I have to be connected to the internet to use Studio 360?

Initially, you must be online to sign into the Articulate 360 desktop app, which allows you to install and use Studio 360. Thereafter, you can use Studio offline up to 99 days at a time (or 30 days for free trials).

If you're offline longer than 99 consecutive days, Studio 360 will stop working. To re-enable it, simply connect to the internet and sign into Articulate 360.

As long as you're online, you can use Studio 360 without interruption. If you go offline (for example, when you're traveling), the 99-day clock begins, allowing you to use it offline. The 99-day clock resets each time you connect to the internet and sign into Articulate 360.

My organization doesn't allow internet access at all. Can I use Articulate 360 offline?

Initially, you must be online long enough to sign into Articulate 360 and install the desktop-authoring apps, such as Studio 360. Then you can use the apps offline up to 99 days at a time (or 30 days for free trials).

If you're offline longer than 99 consecutive days, the apps will stop working. To re-enable them, you'll need to connect to the internet long enough to sign into Articulate 360, which resets the 99-day offline clock.

Can Studio 360 be installed on the same computer with previous versions of Studio?

No. When you install Studio 360, previous versions of Studio will be uninstalled automatically.

Can I upgrade my existing Studio '09 and Studio '13 projects to Studio 360?

Yes. Just open your existing projects with Studio 360, then confirm that you want to upgrade them when prompted. It's that easy.

And don't worry. Backup copies of your original project files will automatically be made in case you need to go back later.

See these articles for additional details:

Can I edit Studio 360 projects with previous versions of Studio?

No. Studio 360 projects can't be opened, edited, or published with previous versions of Studio.

How does the responsive player work?

The all-new responsive player will automatically display when you view Studio 360 HTML5 courses on tablets and smartphones. It adapts to the screen size and orientation of any mobile device for the best viewing experience—no extra work required. Just publish your course and let the player do all the work for you.

When you view the same Studio 360 courses on desktop and laptop computers, the standard player will be used.

To learn more about the responsive player, see these FAQs.

Are Studio 360 courses compliant with accessibility guidelines?

Yes. See these articles for details: