Articulate 360 FAQs: Free Trials

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Want to test drive Articulate 360 before you buy a subscription? Sign up for a 60-day free trial! No credit card required.

And make your free trial even more powerful by inviting up to 10 additional users to join your team during the trial period. It’s a great way to check out the exclusive collaboration features you get with Articulate 360 Teams, including shared team slides in Storyline 360, shared block templates in Rise, and collaborative authoring in Rise.

See these FAQs for answers to common questions about free trials, and let us know if you need help!

GETTING STARTED

MANAGING YOUR TEAM MEMBERS

BUYING A SUBSCRIPTION

How do I sign up for a free trial?

It’s easy! Click here and enter your email address.

If you already have an account with us (an Articulate ID), you’ll be prompted to enter your password and activate your free trial. That’s all there is to it!

If you don’t have an account yet, just create a password, enter your information (name, country, etc.), and then activate your free trial.

How long does a free trial last?

A free trial lasts 60 days. It starts when the primary admin signs up for the trial, and it ends 60 days later.

The trial period ends at the same time for all team members, even if they were added to the team on different days.

What features are included in a free trial?

You get everything you need for course development, including award-winning authoring apps, 3+ million course assets, a simple project review app, live online training, exclusive collaboration features, and easy account management.

Authoring Apps

  • Create interactive courses with Storyline 360.
  • Build responsive courses effortlessly right in your web browser with Rise.
  • Transform PowerPoint presentations into e-learning courses with Studio 360.
  • Create screen recordings and training videos with Peek and Replay 360.

Course Assets

  • Build beautiful Storyline and Studio courses in no time with the Velocity template set, including 42 prebuilt slides, from Content Library. (Get access to all our professionally designed slide templates when you subscribe to Articulate 360.)
  • Make courses relatable with several photographic and illustrated Content Library characters with hundreds of combinations of expressions and poses in a variety of industries and professions: Al, Andrew, Arthur, Atsumi, Brandon, Laura, Lily, Marilyn. (Get access to all the characters in our ever-growing Content Library when you subscribe to Articulate 360.)
  • Find the perfect pictures, icons, and videos for your courses from 3+ million royalty-free assets in Content Library.

Project Review App and Live Training

  • Collect stakeholder feedback and manage project reviews with Articulate Review.
  • Grow your skills by attending live, online training webinars with Articulate Live.

Exclusive Collaboration Features for Teams

Easy Account Management

  • Add up to 10 additional users to your team for a total of 11 seats.
  • Add an unlimited number of secondary admins to help you add and remove users or convert your trial to a paid subscription.
  • Build as much content as you want with unlimited storage space.
  • Transition from a free trial to a paid subscription seamlessly with your team members and content intact.

How many users can I add to my team during the trial period?

You can add up to 10 additional users to your team for a total of 11 seats. Users create e-learning courses and collaborate with one another.

You can also add as many secondary admins as you’d like. Admins add and remove team members, but they can’t use the Articulate 360 apps.

Any user or admin on the team can convert your free trial to a paid subscription.

How do I add users to my team?

When you sign up for a free trial and validate your account, the first thing you’ll see is a screen where you can add up to 10 additional users to your team. Just enter their email addresses and click Send Invite.

If you’d prefer to add users later, you can do that too. When you’re signed into Articulate 360, you’ll see a checklist of links to help you get started. Just click the link to invite team members.

You can also go to your account management console and click Manage Team on the left side of the screen to add users and admins.

What are the different user roles for team members?

There are three roles for team members. This table describes what each role can do during the free trial.

 
Account Owner/
Primary Admin
Secondary Admin
End User

Add and remove team members

 

Use the Articulate 360 apps

 

Convert the trial to a subscription

Can I remove users from my team?

Yes. When you’re signed into Articulate 360, you’ll see a checklist of links to help you get started. Click the link to invite team members, then hover over each user you want to remove and click the delete icon.

Or, go to your account management console and click Manage Team on the left side of the screen. Hover over each user you want to remove, click the X that appears, and click Remove.

After removing users from your team, you can invite others to take their places.

Note: You can’t remove a user from the team and then add the same user again during the free trial. However, you can add the same user to the team after converting your free trial to a paid subscription.

Can the primary admin be removed from the team?

No. The person who created the trial is the account owner/primary admin and can’t be removed from the team. (Secondary admins and users, however, can be removed.)

What happens to users’ content when they’re removed from the team?

When you remove users from your team:

  • Their Articulate 360 apps stop working.
  • Their online data remains intact for at least six months. Anyone who has direct links to their Rise courses and Articulate Review content items can still view them. If they shared team slides in Storyline, those slides remain available for the rest of the team to browse and download. And if they shared block templates in Rise, other team members can continue to use those templates.
  • Their Rise courses, Articulate Review content items, and Storyline team slides can't be edited. (Tip: Users can transfer ownership of Rise courses to other team members before leaving the team.)

You can’t remove users from the team and then add the same users again during the free trial. However, you can add them back to the team after converting your free trial to a paid subscription. If you add the same users back to the team, they’ll have access to all the Rise courses and Articulate Review content items they previously created.

If you want us to immediately delete all data for a user when you remove them from your team, let us know and we'll take care of it right away.

Can I try Articulate 360 by myself, or do I need a team?

You’ll have access to all the same features whether you try Articulate 360 on your own or invite others to join your team.

To get the most out of your free trial, we recommend inviting others to join your team, so you can take advantage of collaborative features, including shared team slides in Storyline 360, shared block templates in Rise, and collaborative authoring in Rise.

Can my team members start their own free trials later?

No. Each person gets one free trial of Articulate 360, whether he or she is the account owner/primary admin, a secondary admin, or an end user.

Can a user be a member of more than one team at the same time?

No. Each user can be a member of only one team, whether it’s a free trial or a paid subscription.

How do I buy a subscription?

It’s easy! Sign into Articulate 360, click the Buy Plan button at the end of the onboarding checklist, then make your selections and enter your payment information.

Or, go to our pricing page, click Buy Now, and enter the email address and password you used to sign up for the free trial. Follow the prompts to convert your free trial to a paid subscription.

If you have questions, let us know. We’re here to help!

Who is allowed to buy a subscription for my trial team?

Any member of your team can buy a subscription.

If you need someone else to buy a subscription on behalf of your team, add that person to your trial team as an admin or user. Then he or she can convert the trial team to a paid subscription.

Here’s what happens to your team, depending on which subscription is purchased.

Articulate 360 Teams

When a member of your team buys an Articulate 360 Teams subscription, the team transitions seamlessly from free trial to paid subscription. Everyone remains on the team, and all content created by the team stays intact. (If you buy fewer seats than the number of users in your trial, the users who were most recently added to the trial get removed from the team.)

The person who buys the subscription becomes the account owner and primary admin for the team. (If a secondary admin or user buys a subscription for the team, then the trial owner becomes a secondary admin and user.) All other team members keep the same roles they had during the free trial.

Tip: If a member of your trial team wants to buy a separate Articulate 360 Teams subscription, you’ll need to remove that person from your team so he or she can purchase a new subscription.

Articulate 360 Personal

When a secondary admin or user buys a personal Articulate 360 subscription, they’re removed from the team and their content moves to the new subscription. And a team admin can invite another user to take their place on the team.

If the trial owner/primary admin buys a personal subscription, the team trial immediately ends and his or her content moves to the new subscription. All secondary admins and users are removed from the team, but their content stays intact in case they choose to buy subscriptions of their own.

When I buy a subscription, will my team have access to the content we created during the trial?

Yes. As long as the subscription is purchased by a member of your team, the transition from free trial to paid subscription is seamless. Users who have seats on the paid team can continue working with the same content they created during the trial period.

If users participated in the free trial but don't have seats on the paid team, here's what happens to their content:

  • Their Articulate 360 desktop apps stop working so they won't be able to edit or publish Storyline, Studio, or Replay projects. They can send their project files to users who have seats on the paid team, and those users can edit and publish them.
  • Storyline slides that they shared with the trial team are still available for the paid team to browse and download.
  • Their Rise courses will remain on our servers for at least six months. You can continue to view them if you have links for them, but you won't be able to take ownership of them. Each user needs a seat on the paid team to edit Rise courses or transfer them to new owners. We recommend transferring courses to new owners before converting your trial team to a paid subscription or temporarily assigning users to seats on the paid team so they can transfer ownership.
  • Rise block templates that they shared with the trial team are still available for the paid team to use.
  • Their Articulate Review projects will remain on our servers for at least six months, and you can continue to view them and participate in discussions. However, you won't be able to take ownership of them.

Can someone who’s not on the trial team convert the team to a paid subscription?

No. The purchaser needs to be a member of the team. An admin for the team can invite the purchaser to the team as an admin or user. Then the purchaser can convert the trial team to a paid subscription.

In this scenario, the purchaser becomes the account owner and primary admin for the team. The trial owner becomes a secondary admin and user. All other team members keep the same roles they had during the free trial.

The team transitions seamlessly from free trial to paid subscription. Everyone remains on the team, and all content created by the team stays intact.

Can a member of the trial team buy a subscription for a different team?

Yes. An admin for the trial team just needs to remove the user from the team so he or she can buy a separate Articulate 360 Teams subscription.

If your trial has expired and you can no longer remove the user from your team, let us know and we’ll take care of it right away.

Can a member of the trial team buy a personal subscription instead?

Yes. When a secondary admin or user buys a personal Articulate 360 subscription, they get removed from the team and their content moves to the new subscription.

If the trial owner/primary admin buys a personal subscription, the team trial immediately ends and his or her content moves to the new subscription. All secondary admins and users get removed from the team, but their content stays intact in case they choose to buy subscriptions of their own.

Do I have to buy a subscription during the trial period, or can I purchase after the trial ends?

You can buy a subscription at any time, either during the trial period or after it expires.

How much does an Articulate 360 subscription cost?

The annual rate is $1,299 for an Articulate 360 Teams subscription and $999 for an Articulate 360 personal subscription.

Discounts are available if you have Storyline 2 or Studio '13 with unredeemed Platinum Membership Plan (PMP) upgrades. Academic discounts are available for qualifying institutions, and volume discounts are available for teams with five or more seats.

See this article for pricing details.

Can I buy more seats than the number of users on my trial team?

Absolutely. You can buy as many seats as you want. We offer volume discounts for teams with five or more seats.

What happens if I buy fewer seats than the number of users on my trial team?

If you buy fewer seats than the number of users in your trial, the users who were most recently added to the trial get removed from the team.

Will everyone on my team have the same role after buying a subscription?

The person who buys the subscription becomes the account owner and primary admin for the team. (If a secondary admin or user buys the subscription, then the trial owner becomes a secondary admin and user.) All other team members keep the same roles they had during the free trial.

Will you delete all my data if I decide not to buy a subscription?

We'll keep your online data, including Rise courses and Articulate Review content items, on our servers for at least six months after your trial expires. This means you'll still have access to your content if you buy a subscription later.

If you want us to delete all your data immediately, let us know and we'll take care of it right away.