Getting Started with Articulate 360 Teams

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Articulate 360 Teams subscriptions give you all the benefits of personal Articulate 360 subscriptions plus easy team management, consolidated billing, priority support, unlimited storage space, and exclusive collaboration features. See what's included.

This article explains everything you need to know to get started with Articulate 360 Teams. Watch this video introduction, then jump into the details below.

  1. Start a Free Trial or Purchase a Subscription
  2. Name Your Team
  3. Understand User Roles
  4. Add and Remove Admins
  5. Assign Users to Open Seats
  6. Remove Users
  7. Buy Additional User Seats as Your Team Grows
  8. Get Help When You Need It

Start a Free Trial or Purchase a Subscription

Get everything you need for course development with Articulate 360, including award-winning authoring apps, 3+ million course assets, a simple project review app, live online training, exclusive collaboration features, and easy account management.

If you haven't already tried Articulate 360 Teams, sign up for a 60-day free trial and invite up to 10 additional users to join your team during the trial period. Learn more about free trials.

When you’re ready to subscribe, click here and follow the prompts to complete your purchase. If you need help, let us know!

We offer academic discounts for teachers and students at qualifying institutions and volume discounts for teams of five or more seats. See this article for all the pricing details and discounts.

Articulate 360 Teams subscribers can pay via credit card or purchase order. And Articulate 360 Teams subscriptions are ideal when you need to purchase on behalf of someone else. For example, your company’s purchasing department might pay for a subscription then designate you as an admin for the account, allowing you to assign seats to users on your team.

Name Your Team

After purchasing a subscription, go to https://360.articulate.com in your browser. It’s where you:

It’s also where you name your team. Here’s how:

  1. Sign into your Articulate 360 account, then click the Manage Team tab on the left side of the screen.
  2. Click your team name and select Change Team Name from the menu that appears.
  3. Enter a new name for your team and click Save. For example, you might use the name of your company as your team name.

Tip: If you're an owner or an admin for more than one team, you can switch between teams by clicking your team name and selecting Switch Team from the menu that appears.

Understand User Roles

There are three user roles in an Articulate 360 Teams account:

Owner

The account owner is the person who purchased the subscription and is responsible for billing management. The owner is the only one who can buy additional seats for the team.

The account owner is also an admin for the team, but he or she can assign others to be admins instead.

If you’re the account owner and you also want to use the Articulate 360 apps, be sure to assign yourself to a user seat.

Admin

Admins manage seat assignments by adding and removing users. Admins can also add and remove other admins. And they can request additional seats from the account owner.

There's no limit to the number of admins you can have for an Articulate 360 Teams account. Admins don't have user seats by default, meaning they can't use the Articulate 360 apps.

If you’re an admin and you also want to use the Articulate 360 apps, be sure to assign yourself to a user seat.

User

Users are seat holders. They use the Articulate 360 apps to create e-learning content and collaborate with one another on projects.

See this article for more information on user roles.

Add and Remove Admins

Admins manage users for a team as described in the next section. They can also add and remove other admins. Here’s how:

How to Add Admins

Admins don’t consume user seats (unless they’ve been assigned to user seats), so you can add as many admins to your team as you want. We recommend designating at least two admins in case one is unavailable when you need help.

  1. Sign into your Articulate 360 account, then click the Manage Team tab on the left side of the screen.
  2. Under your team name, click the Admins tab.
  3. Enter the email address for your new admin and click Invite.

New admins will receive an email invitation with instructions to create an account. You’ll want to show them how to add and remove admins and users.

How to Remove Admins

  1. Sign into your Articulate 360 account, then click the Manage Team tab on the left side of the screen.
  2. Under your team name, click the Admins tab.
  3. Hover over the admin you want to remove, click the X that appears, then click Remove.

Assign Users to Open Seats

Users are the team members who use the Articulate 360 apps to create e-learning courses. Here’s how to assign users to your team:

  1. Sign into your Articulate 360 account, then click the Manage Team tab on the left side of the screen.
  2. Under your team name, click the Team tab.
  3. Enter the email address for a new user and click Invite.

Tip: Want to import your users all at once rather than adding them one by one? Just list their email addresses in a CSV file, then upload it to your account by clicking Upload a CSV on your team management page. See this article for details.

New users will receive an email invitation with instructions to create an account. You’ll want to show them how to install the Articulate 360 apps and manage their profile. Here’s some helpful information to share with them:

Remove Users

  1. Sign into your Articulate 360 account, then click the Manage Team tab on the left side of the screen.
  2. Under your team name, click the Team tab.
  3. Hover over the user you want to remove, click the X that appears, then click Remove.

Here’s what happens when you remove users from your team:

  • Their Articulate 360 apps stop working.
  • Their content remains intact for at least six months, but they can’t edit or export their Rise courses or access their Articulate Review home page where their content items are listed.
  • Anyone who has direct links to their Rise courses and Articulate Review content items can still view them.

If you later add users back to your team, their apps will start working again, and they’ll have access to all the Rise courses and Articulate Review content items they previously created.

Buy Additional User Seats as Your Team Grows

As your team grows, purchase additional user seats for your Articulate 360 Teams account right from your management console. After signing in, click either the Manage Team tab or the Billing tab on the left side of the screen, then click Buy More Seats.

See this article for details and answers to common questions.

Let us know if you need help. Contact us at biz@articulate.com or (800) 861-4880 ext 2.

Get Help When You Need It

Articulate 360 Teams subscribers get priority email support. Just submit a case to move to the front of the line.

You also get live chat support 24 hours a day Monday through Friday, Eastern Standard Time, except U.S. holidays. Just click the Live chat support button on our contact page when you need us. (You must be signed into Articulate 360 to access live chat support.)

And here are some useful links to bookmark: